Privacy Policy
Privacy Policy
At MIRAH MEDICAL Spa & Wellness, your privacy and trust are extremely important to us. We are committed to protecting the confidentiality of your personal information and your medical records in accordance with the Health Insurance Portability and Accountability Act (HIPPA) and all applicable state and federal laws.
This policy explains how we collect, use, store, and safeguard your information when you receive services from our practices or interact with our website.
Information we collect
We may collect personal and medical information including:
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Your name, contact information, and date of birth
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Medical history, treatment notes, and health-related information you share.
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Photos taken for medical documentation or progress tracking
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Payment or billing information used to complete transactions
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Information submitted through our website, booking system, or patient portal
We collect this information to ensure that your treatments are safe, appropriate, and tailored tp your individual needs.
How Your information is used
Treatment planning and follow-up care
appointment scheduling and reminders internal clinical documentation secure communication between you and your provider. payment processing and record keeping.
How we protect Your Information
We secure, HIPPA-compliant systems to protect your records.
This includes:
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Encrypted electronic medical record storage
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restricted staff access on a need to know basis
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password-protected internal computers and devices
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secure date backup systems
Only authorized providers and staff directly involved in your care may access your information.
Your Rights as a Patient
Your have the right to:
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Request copies of your records
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Request corrections to inaccurate records
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request how we communicate with you (email, phone, etc)
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Withdraw consents for communication at any time
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Decline the use of your images for marketing or public display
You will never be denied treatment for choosing to keep your information private.
Disclosure of Information
We may only disclose your information if required for:
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Medical oversight by a collaborating physician or nurse practitioner
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emergency medical care
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Legal or regulatory compliance
In All other situations, your written consent is required.
Terms & Conditions
By Booking an appointment with MIRAH Medical Spa & Wellness, you agree to the following:
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all clients must have a valid payment method on file and complete all required consent forms prior to treatment
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A $100 booking fee is required to secure your appointment
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The booking fee is applied toward your services at the time of treatment.
Cancellations or Rescheduling Policy
We Understand that schedules change. to respect our providers time and appointment availability:
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Cancellations or reschedules must be made at least 24 hours before your appointment.
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Appointments canceled or rescheduled with less than 24 hours notice will result in forfeit of the $100 booking fee.
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No-call / no-show appointments will be subject to paying for full service at time of next booking or restricted from future bookings.
Refund Policy
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Booking fees are non-refundable
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services, treatments, or procedures cannot be refunded once performed
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Results vary per individual due to anatomy, healing response, and lifestyle factors. We do not offer refunds based on personal preference after treatment has occurred.
If an adjustment is needed, your provider will discuss the safest and most appropriate plan.